Complaints Procedure

How to make a complaint

We take all complaints seriously and aim to resolve them promptly and fairly. If you are unhappy with any aspect of your care or treatment, please contact us:

Phone: 0207 5800 744
Email: drf@anderssonclinic.com
Post: Dr Fredrik Andersson, Andersson Clinic, 22 Harley Street, London W1G 9PL

What happens next

We will acknowledge your complaint within 3 working days and aim to provide a full response within 10 working days. If we need more time, we will let you know and keep you informed of progress.

If you are not satisfied

If you remain unhappy after our response, you can contact:

Dental Complaints Service — for complaints about private dental treatment:
dentalcomplaints.org.uk / 08456 120 540

General Dental Council (GDC) — for concerns about a dentist's fitness to practise:
gdc-uk.org / 020 7167 6000

Our commitment

All complaints are handled confidentially. Making a complaint will not affect your care or treatment at the clinic.